I'm Getting an Error While Updating or Completing an Action — How Do I Resolve It?
Step 1. Check Browser Compatibility
1.1 Ensure you're using a supported browser like Google Chrome or Microsoft Edge.
1.2 Avoid outdated or unsupported browsers.
Step 2. Verify Internet Connectivity
2.1 Confirm you have a stable internet connection.
2.2 Try reloading the page or switching networks if needed.
Step 3. Clear Cache and Cookies
3.1 Go to your browser settings and clear cache and cookies.
3.2 Refresh the page and attempt to submit again.
Step 4. Try Incognito/Private Mode
4.1 Open the site in a private/incognito window to rule out extension conflicts.
Step 5. Use Another Browser or Device
5.1 If the issue persists, try accessing the platform on a different browser or device.
Step 6. Take a Screenshot and Contact Support
6.1 If none of the above steps work, take a screenshot of the error message you are seeing and raise a ticket.
6.2 Reach out to technical support providing a brief description of the issue with the screenshot of the error.
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